Cancellation policy
Salon+Co requires a credit/debit card to be placed on file in the event of late cancellations or "no call, no show" appointments. Salon+Co will be sending 72 hour appointment reminders. Cancellations and reschedules must be made 48 hours before your scheduled appointment. Cancellations made after 48 hours of your scheduled appointment will result in the card on file being charged 50% of your scheduled service cost. Day of cancellations or reschedules will result in the card on file being charged 75% of your scheduled service cost. A "no call, no show" appointment will result in the card on file being charged 100% of your scheduled service cost.
Salon+Co reserves the right to reschedule all or some of your appointment services if you are 15 or more minutes late for your appointment. If your services are rescheduled due to being late it will result in the card on file being charged 75% of your scheduled service costs. This ensures that Salon+Co can serve the next, punctual client on time.
All cancellations and reschedules must be completed by calling the salon at 715.294.2333. Or through our square appointments app.
Cancellations and reschedules will not be accepted through Facebook, Instagram or email. This will help prevent any miscommunication between Salon+Co and clients.
Thank you,
The staff at Salon+Co.
Redo Policy
Redo requests must be made within 24 hours from date of service. All redo requests will require a consultation with the service provider and manager to determine the unsatisfactory of their results. Any client whom decided against their requested desired look or compromised their own hair, after services will automatically void any redo and or refund.
Children policy
As much as children are a blessing, Salon+Co asks that children do not accompany parents, siblings, or any one person during scheduled services unless the child is receiving the service themselves.
Salon+Co staff will refuse service if a child is present at check in for your appointment. Our day of cancellation policy will apply to this and you will be charged 75% of your scheduled service costs.
We ask this for various safety reasons and we like to give a relaxing tranquil experience to all clients.
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Thank you for your understanding!